Questions and answers

Book a site survey. We walk the building with you, usually for about an hour, and you get a written plan setting out tasks and frequencies, area by area. The price is built on that plan.

Yes. It takes about an hour, and the written plan is yours to keep whether or not you go on to work with Acies. There is no obligation attached to it.

Request a proposal. Tell us about the site and how you buy, and we will put together something your evaluation can use.

We agree a start date with you once the site plan is signed off. Taking a site on covers the team, induction on your site, access and keys, and storage, and we would rather agree a date we can keep than promise one before we have seen the building.

Yes. Mobilisation covers recruiting or transferring the team and inducting them on your site, with tighter checks in the first weeks. The stages are on how Acies works.

Your site supervisor checks the site on every visit, against its site plan, and records what they find as notes rather than a score. You get a written report every month. More on quality assurance.

Raise it once, with your named contact. It is recorded like any finding from our own checks, and the fix is actioned by your site supervisor. If the same thing keeps coming back, the plan is wrong and we change it.

Everyone works to the same written plan and the same order of work, so cover follows the same plan as the regular crew rather than working from memory.

Yes. The site plan is reviewed against what the building actually is now, and when the plan changes, the written plan changes with it.

Yes. Washroom services cover cleaning, restocking and checking, with consumables managed rather than just reported.

Yes, where the site needs it. Daytime cleaning gives visible cover during working hours.

Yes. If your site needs DBS-checked staff, tell us at the survey and we will accommodate it.

Yes. Acies holds fully comprehensive insurance, and certificates are available on request.

London, East Sussex, West Sussex and Surrey, including East Sussex: Brighton & Hove, Eastbourne, Lewes and Hastings; West Sussex: Worthing, Crawley, Chichester and Horsham; Surrey: Reigate & Redhill, Epsom and Guildford. See locations. If your building is elsewhere, tell us where and we will say honestly whether we can cover it.

Offices and coworking spaces are the core of what Acies does; see sectors. If your workplace is something else, tell us about it when you book a survey.

Yes: domestic and residential cleaning; nurseries and early-years settings; pubs, bars and nightclubs; one-off jobs too small to run properly as a recurring service; specialist work requiring separate accreditation, which is referred on rather than attempted.

Deep cleaning covers periodic resets and mobilisation cleans. One-off jobs too small to run properly as a recurring service are not something Acies takes on.

Use the site survey or proposal form, send a message, or email hello@aciescleaning.co.uk.

Only what you would expect: respond to your enquiry and prepare for the visit. The privacy notice sets out what we collect, why, and how long we keep it.